Returns

I want you to be genuinely happy with your knife. If you have any questions before purchasing, please don't hesitate to get in touch. I'd much rather help you choose the right knife than have you disappointed afterward.

Damaged or Defective Items

If your knife arrives damaged or you believe there is a problem with the workmanship, please contact me within 7 days of receiving it at tahomahauptman@gmail.com. If possible, include a few photographs of the issue.

If the knife is found to have a manufacturing defect or was damaged during shipping, I will work with you to make it right. Depending on the situation, this may include:

• Repairing the knife.

• Replacing it with a comparable piece, if available.

• Providing a full refund.

If the issue is my responsibility, I will also cover the return shipping costs.

Returns

If you decide the knife isn't the right fit, please contact me within 14 days of receiving it.

Returned knives must be:

• Unused.

• Undamaged.

• Returned in their original condition, including any original packaging.

Return shipping is the buyer's responsibility unless the knife arrived damaged or defective.

Once I receive and inspect the knife, I will issue a refund to the original payment method within 10 business days.

Commissioned Knives

If I accept a commission for one of my established knife designs, any deposit and cancellation terms will be discussed before work begins.